# Ecom Resolutions > E-commerce problems. Resolved. Ecom Resolutions is a fixed-price e-commerce troubleshooting service. We diagnose and resolve seller issues on Amazon, Walmart, Shopify, Google Merchant Center and TikTok Shop — most within 24–48 hours. ## How it works 1. Describe the problem (takes under 60 seconds) 2. Get a free diagnosis and a fixed-price quote 3. Approve the quote and we fix it 4. Resolved — or we keep working until it is ## Platforms we support - Amazon Seller Central - Walmart Marketplace - Shopify - Google Merchant Center - TikTok Shop ## Pricing tiers - Quick Fix: $179–$249 (theme bugs, feed errors, listing fixes) - Standard Resolution: $249–$349 (listing suppression, publish errors, policy violations) - Account Rescue: $399–$449 (suspensions, account health, misrepresentation flags) Diagnosis is always free. One fixed price, quoted up front. No hourly rates, no hidden fees. ## Key stats - 4,800+ issues resolved - 97% resolution rate - 36-hour median turnaround - 4.9/5 average rating ## Guarantee If we take the case, we work until the issue is resolved. If we determine up front that it can't be fixed, you pay nothing. ## Links - [Home](https://ecomresolutions.com/) - [Services](https://ecomresolutions.com/services) - [Pricing](https://ecomresolutions.com/pricing) - [How It Works](https://ecomresolutions.com/how-it-works) - [Blog](https://ecomresolutions.com/blog) - [Full details for LLMs](https://ecomresolutions.com/llms-full.txt) ## Social media - [Twitter / X](https://x.com/EcomResolutions) - [LinkedIn](https://www.linkedin.com/company/ecom-resolutions/) - [Instagram](https://www.instagram.com/ecomresolutions)